Sudhir Karthik is a results-oriented Technocrat with 25+ years of IT experience in CRM Solutions and engaged in architecture design, development and implementation of projects using Siebel, Oracle Sales Cloud and Salesforce CRM for global clients in Telecom, Public Sector, and High Tech verticals.
Exceptional project management, business process management skills, with Offsite/onsite experience collaborating with customers based out of USA for CRM projects/ custom applications development/ product implementation. Profound experience across running workshops, Design and Architecture discussions for implementing new modules/customization on CRM application impacting E2E scenarios.
Leading/managing cross-functional teams in a multi-cultural environment for requirements gathering & analysis, fit-gap study, design of functional/technical specifications, creation of RFPs for pipeline opportunities, effort estimation and execution of business transformation projects.
Part of Jeevan
He is part of Jeevan Tech since 2016 leading delivery teams in planning, designing, building, testing, and maintaining Enterprise applications and before this, he served at different Technical roles with IT Giants like Computech , HCL, NTTData and Infosys. He has been part of successful CRM Implementations for customers such as Symantec, Coca Cola, Medella, GE Mortgage, State of KY, IBM Rational, Avaya and Deloitte.
He holds an Undergraduate degree in Computer Science Engineering from Mepco Engineering College. He is currently focused in setting up CoE’s for Salesforce, Mulesoft, Tosca, ServiceNow and RPA Practice.