Jeevan’s IT Service Management
All it takes is consolidating IT legacy systems and operations and delivering them through a single platform for enhanced experiences. And Jeevan’s IT Service Management (ITSM), powered by ServiceNow, makes it look easy. With a simple, easy-to-use IT ticketing platform, we offer users digital workflows on a single, unified platform to access scalable services that transform their IT needs’ speed and delivery.
Partnering with Jeevan for your ITSM eliminates slow response times and enhances service visibility by improving overall IT efficiency, minimizing outages, consolidating IT systems and assets, and driving business productivity. Enable your IT support teams to free up the time taken for repetitive tasks to undertake more productive projects, provide complete transparency for any service request, and accelerate time to resolution.
Streamline IT services
- Apply intelligent automation for accelerated service delivery
- Improve agent efficiency with a dedicated workspace
Minimize outages and business impact
- Automate escalation management
- Introduce operational intelligence for business impact analysis and better FCR
- Ensure faster upgrades through automated testing