Salesforce Sales Cloud
Sales cloud provides complete solution for managing leads, accounts, contacts, opportunities, forecasts with attractive UI.
Some of the key features include
- Rules based Lead Scoring
- Campaign Influence
- Customizable sales processes
- Offline Mobile Functionality
- Configure, Price, Quote
- Billing
- Partner Management
- Chatter – Social network for the Sales Org
Salesforce Service Cloud
Salesforce Service Cloud is an industry leading Customer Service and help desk application.
Some of the key features include
- Social Customer Service
- Live Agent Chat
- Self Service
- Digital Channel
- Field Service
- Omni Channel Routing
- AI for Customer Service
- CTI integration
Salesforce Marketing Cloud
Marketing cloud delivers end-to-end solution needed for the next generation companies harnessing the power of omni channels and social media.
Some of the key features include
- Email, Mobile, and Web Marketing
- Social Media Marketing
- Advertising
- B2B Marketing automation
Community Cloud
The Salesforce Community Cloud provides collaboration tools to connect customers, partners, and employees directly to the information, apps, and experts they need. Through this, you can either provide stellar service with powerful community software to connect your customers, accelerate your sales channels to grow partner sales, or drive employee productivity and engagement with internal, branded communities.
Via numerous implementations of Community Cloud for our patrons, we have enabled them to deeply explore all the features of this cloud:
- Business Integration
- Personalisation
- Customisation & Branding
- Community Management
- E-commerce
- Sales Force Automation
- Data Sharing
- Dashboards & Reports
Einstein Analytics
Salesforce’s Einstein Analytics is a business intelligence software with augmented AI powered analytics, which helps you discover insights, predict outcomes and find recommendations.
Over the years, we have worked with Einstein’s AI driven platform to spot trends, customize analytics and make smarter decisions for our clients. Decisions that enable our clients to predict future outcomes and recommend actions within the existing channels.
- Self-Contained ETL Functionality
- One-Click Storytelling and Automated Discovery
- Predictive and Prescriptive Analytics
- Real-Time Recommendations
- Scalable, Built-In Data Mart
- Integration with Workflow Automation Tools
Transform your business with us
Ready for a no-strings-attached conversation about your business challenge? Our team can help you understand where to start - beginning with whether Salesforce is the right choice for you!
