Digital Solutions

Accelerate Your Journey to a Modern Digital Enterprise with ServiceNow.

Innovative digital solutions are changing the way businesses operate and work. Jeevan Tech has a strong experience and expertise in ServiceNow solutions that has been instrumental in helping modernize workflows for our customers. Together, we have delivered cutting-edge solutions that are driving digital transformation and future-ready enterprise


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Servicenow Practice

Servicenow Practice

ServiceNow Practice at Jeevan caters to the business needs of both large as well as emerging enterprises.



  • Our team has proficient working with workflows, business rules, UI pages, Ul actions, Ul policies, ACLS, and notifications.
  • Good experience with Service Portal and customization of portals
  • Expertise with HTML, JavaScript, CSS3, Bootstrap, Jelly Script, jQuery, AJAX practices and PL/SQL needed for ServiceNow customization.
  • Experience in implementation and customization of ITSM & ITOM modules and good understanding of ITIL/ITSM processes.
Benefits to Business

Benefits to Business

  • Reduced IT help desk resolution and handling time
  • Optimized cost to serve through platform consolidation
  • Decreased operational and software costs
  • Increased employee engagement
  • Improved speed and accuracy through automation
  • Enhanced sensitive data management and security
  • Reduced process inquiries for leave of absence

ServiceNow Applications Infrastructure




Customer Service



Servicenow Applications

Service Management

Service Management

IT Operations Management

IT Operations Management

Business Management

Business Management

Application Development

Application Development

Servicenow Platform


Service Catalog


Knowledge Management

Developer Tools


Multi-Instance Architecture


Security and Compliance



  • Self-service resolution to common requests
  • Workflow agent routing
  • Real-time notifications & portal updates on cases
  • Omnichannel experience


  • Consumer-grade self-service
  • Fast orchestrated resolutions for complex issues
  • Integrated with IT issues, internal changes & problems
  • Optimized user experience through intuitive UI for self-service


  • Proactive service, based on learned preferences
  • AI-informed actions and assistance
  • Community-enabled live interaction with other consumers/customers
  • Field service on asset-related cases resolution

Service Management

Jeevan provides a range of services that will help you derive immediate value from your ServiceNow data and achieve effective Service Management with ServiceNow.

IT Service Management (ITSM)

IT Service Management (ITSM)

We can help you using the ITSM solution to streamline your current processes, improve the IT Services and create efficiencies in your organization.

ITSM Features

  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Knowledge management
  • Asset Management
IT Operations Management (ITOM)

IT Operations Management (ITOM)

We can help you using the ITOM solution in delivering the major aspects for your ITOps team such as service visibility, service availability and service agility.

ITOM Features

  • Discovery
  • Event Management
  • Operational Intelligence
  • Service Mapping
  • Cloud Management
  • Configuration Management Database (CMDB)

Say hello

USA : + 1 615 - 610 - 2487

India : + 91 44 2811 6960/61 (Extn:112)